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U.S. Digital Corps: Fellow Supervisor - Design

Coming soon

Get notified when this position opens.

Basic information

Open to U.S. citizens or nationals (residents of American Samoa and Swains Island). Subject to background check. Full information will be available on USAJOBS.

Supervisory status: Supervisory

Job title: U.S. Digital Corps: Fellow Supervisor - Design

Official title in USAJOBS: Supervisory IT Specialist

Number of vacancies: 2

Location: Anywhere in the U.S. (remote)

Salary range: GS-14 ($122,198 to $191,900)

Your salary, including base and locality, will be determined upon selection, dependent on your actual duty location. Please note the maximum salary available for the GS pay system is $191,900. For specific details on locality pay, please visit OPM’s Salaries & Wages page or for a salary calculator OPM’s 2024 General Schedule (GS) Salary Calculator. You can find more information in our compensation and benefits section.

Travel requirement: Occasional travel may be required up to 10%-20% per year.

Work schedule: Full time.

Appointment type: This is a term appointment. Initial appointments are made lasting longer than 1 year, but not to exceed 4 years. GSA, may extend an appointment up to 4 additional years. No individual hired under this DHA can serve in excess of 8 years with GSA, and cannot be transferred to positions that are not IT positions.

Learn more about the benefits of working at GSA and TTS.

Role summary

The U.S. Digital Corps (USDC) is a two-year, cross-government fellowship for recently graduated technologists to launch impactful careers in public service. USDC matches early-career and highly-skilled, mission-driven software engineers, data scientists, product managers, designers, and cybersecurity specialists with high impact projects on technology teams across the federal government to build human-centered solutions to accelerate technology modernization and innovation. Our Fellows are the engines on projects that create change in the areas of climate, healthcare, racial equity, immigration, economic recovery, and open innovation. The Digital Corps was launched in August 2021 by GSA in partnership with the White House, CISA, and OPM. USDC welcomed its most recent cohort in July 2023 and will continue to grow with its third cohort starting work in August 2024.

Key areas of focus: Fellow Management, Support, & Development, Design Technical Leadership

The U.S. Digital Corps has two Design Supervisors who, together, take the lead on USDC Design / Enterprise Architecture Track specific programming and share supervision of all USDC Design Fellows.

Each U.S. Digital Corps Design Supervisor directly supervises and coaches early-career technology Fellows focused on all aspects of the design skill area with a particular emphasis on UI/UX design, research, and process / product design; ensuring USDC Fellows are reaching their potential for impact. The USDC program places Fellows for 90% of their time on a high priority project at a placement agency; the remaining 10% of time is spent with the USDC Corps and is focused on coaching, learning and development, and participation in the USDC Community. Because of this structure, day to day management of Fellow’s work is done by the placement agency and each USDC Supervisor manages ~15-20 Fellows within their technical area of expertise, with support structures that vary depending on the needs of the fellows. As such, the majority of 1:1 time between Supervisor and Fellow is focused on Fellow coaching, growth, and support and not activities like tasking or reviewing project work.

Each U.S. Digital Corps Supervisor is a skilled Design technologist in their own right and uses their discipline specific knowledge, excellence in coaching & management, and ongoing engagements with USDC Fellows to inform the design and execute the delivery of the Design learning & development curriculum and track specific programming throughout the two year cohort experience.

A USDC Supervisor also works closely with Agency partners to ensure that Fellows receive the structures and support to be successful while on placement with their Agency - starting before the Fellow begins work, through the fellowship period, and until the final permanent offboarding transfer to the Agency occurs.

Key objectives

  • Objective #1: Provide design coaching, mentorship, and professional development opportunities; support employee wellbeing for Digital Corps Fellows
    • Steward the Fellow’s personal professional development by identifying and providing appropriate training, developmental assignments, and/or support focusing on design tools, software, or methods that are relevant to the Fellows’ projects.
    • Utilize previous experience as a Design practitioner and supervisor to:
      • Assess and provide feedback on Fellows’ competencies in design tools and methods.
      • Encourage continuous learning and staying updated with the latest trends, tools, and best practices in design.
      • Identify real-world leadership opportunities for your fellows to coach, teach, and apply their design skills in public service and guide Fellows in leveraging these opportunities.
  • Engage regularly with your Fellows, as a Cohort group and in 1:1s, to provide mentorship and guidance, support, and help remove obstacles to their success.
  • Help design and implement cohort wide and track specific virtual and in-person learning and engagement experiences during the course of the fellowship. Incorporate equity and inclusion into training, speaking events, and experiential learning opportunities.
  • Constructively address situations, issues, and behaviors. Initiate difficult conversations and clearly communicate corrective actions.
  • Ensure Fellows receive reasonable accommodations and that team events are accessible.
  • Research & Implement feedback systems between Fellows, agency placement leads, and the PMO to inform Fellow performance measurement, agency engagement, and PMO design & strategy.
  • Manage HR processes:
    • Support the onboarding of Fellows.
    • Submit and approve timesheets and leave requests in HR Links every pay period for all direct reports
    • Conduct and document employee performance plans, mid-year, and end-of-year performance evaluations.
    • Ensure U.S. Digital Corps adheres to all Pathways Recent College Graduate requirements that pertain to Fellow support, learning & development, and mentorship.
    • Facilitate Fellow career ladder and service changes; specifically promotions to GS-11 & GS-12 at the appropriate times within the fellowship and conversion from excepted to career service upon completion of the Recent Graduates portion of the fellowship.
  • Objective #2: Provide leadership in two or more of the following areas, while maintaining competence in other key discipline skills:
    • Fellowship Experience Management: Design, develop, and successfully manage the end to end Fellow experience and employee lifecycle - from onboarding, to engagement/in-program support & performance management, to offboarding and conversion into permanent roles.
    • Learning & Development Programming: Identify and deliver appropriate and high quality professional, technical, and government specific learning & development opportunities to support early career technologist’s learning and growth needs.
    • Employee Support & Engagement: Create equitable, inclusive, accessible, engaging, and supportive teams or organizations.
    • Partner Agency Management & Success: Maintain strong working relationships with partner agencies that ensures alignment, ongoing performance feedback, and mutual support for the Fellow during the fellowship period.
    • Talent Program Operations: Design and execute processes and practices that support program consistency and quality talent outcomes.
  • Objective #3: Support the growth & development of the U.S. Digital Corps program and build stronger values-driven practices
    • Within the Fellow learning, development, and experience areas of focus:
      • Research, develop, and encourage best practices.
      • Create space for experimentation and iteration.
    • Collaborate across roles and organizations to build strategic relationships, achieve common goals, and to resolve sensitive issues.
    • Support strategic outreach activities to include college fairs, professional conference, as speaking engagements
    • Promote collective success; make time for collaborative decision-making in project work; acknowledge how others’ contributions led to achievements; and create shared ownership of success, risks, and accountability.
    • Uphold USDC & TTS values of inclusion, integrity, and impact. Champion diversity, equity, inclusion, and accessibility.
    • Maintain a work environment of respect, diversity, equity, inclusion, accessibility, mutual support, flexibility, collaboration, continuous learning, and commitment to customer / partner needs. Incorporate diversity, equity, inclusion, and accessibility practices into project work.
    • Identify power dynamics within teams and with partners, respond thoughtfully, and open space equitably among team members.

Qualifications

Provide as much detail as possible on your resume so that we can evaluate your previous experience. Follow our guidance on creating a federal style resume.

Failure to provide required information may result in disqualification.

For each job on your resume, provide:

  • The exact dates you held each job (from month/year to month/year or “present”)
  • Number of hours per week you worked (if part time)

SPECIALIZED EXPERIENCE REQUIREMENTS:

To qualify, you must have one (1) year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is defined as follows:

  • Experience managing or supervising staff that provide or support delivery of modern IT product(s), platform(s), or service(s);
  • Experience leading the overall planning, management, and direction of a program or of projects;
  • Experience as a Design / Enterprise Architecture (user experience / user interface design, process design, product design, etc.) practitioner in a technical environment;
  • Experience with agile or iterative development methodologies;
  • Experience building relationships and alignment with partners and/or stakeholders.

How to Apply

Get notified when this position is open for applications.

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