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18F - Director

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18F is hiring for GS-Senior Executive Service - Director. This page contains information related to the role as well as a link to submit your application. Check out Join TTS Hiring Process to learn more about the application process.

Location: Virtual (100% Remote), Washington, DC; San Francisco, CA; Chicago, IL; New York, NY

Salary Range: The salary range for this position is: GS-Senior Executive Service Step 1 - $132,552 to GS-Senior Executive Service Step 10 $183,300

Who May Apply: All United States citizens and nationals (residents of American Samoa and Swains Islands)

Role Summary:

Director - GS-Senior Executive Service

18F is an office within the General Services Administration (GSA) that partners with federal agencies to build and buy digital services that improve the public’s experience with government services. Composed of a team of 100+ experienced, mid to senior-level cross-functional tech consultants who enable and empower federal, state and local agencies to design, develop, buy, and deploy human-centered technological solutions— meeting users’ expectations and urgent mission needs now, not years from now.

The Director of 18F oversees this federal employee digital consultancy whose mission is to improve the lives of the public and public servants by transforming how the government uses technology. You will lead and direct the company’s operations and give strategic guidance to ensure that the company achieves its mission and objectives. The work involves not only advocating for an iterative, human-centered approach to building and buying software, but also running the cost-recoverable organization as a business. You will ensure 18F is constantly moving towards fulfilling its short-term and long-term objectives and does not diverge from its strategic guidelines.

Sometimes this looks like short-term help:

  • Developing actionable modernization roadmaps and a plan to prioritize and implement them
  • Building or redesigning websites, products, platforms or tools to better meet the needs of partners and the public
  • Using small and modular contracts to de-risk procurement and better manage vendors

Key Objectives

Objective #1: Determines 18F’s vision, strategic direction, objectives and goals, including the overall planning, management, execution, and direction of the program.

  • Ensures proper oversight and develops and implements a system for performance measures that links operations to goals and objectives, including overall cost recoverability.
  • Develops innovative approaches and alternative solutions to solve problems associated with digital services delivery within the federal government.
  • Serves as a top level advisor and consultant to the Deputy Commissioner, TTS and the GSA Administrator with respect to the 18F program.
  • Provides advice and consultation in the development of policies, plans, and practices that may result in government-wide impact and growth
  • Utilizes current business data to forecast and plan for the supply/demand of hiring and resource goals to meet internal organization and client objectives.

Objective #2: Builds and maintains effective internal and external working relationships to address issues of mutual interest with federal agencies, top agency management, municipal and state agencies, foreign governments, subject matter experts, industry and other high level officials across public, not-for-profit and private sectors.

  • Chief ambassador of the 18F program and associated projects to appropriate audiences through speeches, presentations, articles for publication, newsletters; identifies, reviews and collaborates on blog posts, articles for trade journals, scholarly journals and periodicals to highlight transformation and business performance across 18F and TTS.
  • Builds a communication and relationship strategy on how best to engage with GSA officials and other agencies and departments in order to carry out 18F strategy, planning, and acquisition initiatives that have government-wide implications.
  • Collaborates with federal agencies on relevant projects, policies, and initiatives.
  • Acts as thought leader/subject matter expert on digital innovation and technology transformation within the federal government.

Objective #3: Provides executive leadership and EEO responsibility.

  • Manages 18F’s division directors, providing leadership and mentoring.
  • Fosters the development of employees through empowerment, two-way communication and facilitates cooperation and teamwork.
  • Furthers diversity within 18F via recruitment, hiring, training, awards, and active participation with Employee Resource Groups, resulting in an inclusive, - equitable and diverse workplace.

Basic Information

Location: Virtual (100% Remote), Washington, DC; San Francisco, CA; Chicago, IL; New York, NY

Salary Range: Base salary GS-Senior Executive Service - $132,552 to $183,300

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. Total compensation may include locality pay based on the individual’s duty location. For more salary information including locality pay details, please visit OPM’s Salaries & Wages page.

Who May Apply: All United States citizens and nationals (residents of American Samoa and Swains Islands)

Job announcement number: 21110018

Opening and closing period for this job application: 9:00am on Monday, July 19, 2021 EDT to 11:59pm on Monday, August 2, 2021 EDT

Job Title: Director of 18F

Series & Grade: ES-0340 - Senior Executive Service

Promotion Potential: GS-N/A

Number of vacancies: 1 (Additional vacancies may be filled from this announcement as needed)

Supervisory status: YES

Travel requirement: Occasional travel may be required up to 10%-20% per year

Security clearance: Top Secret

Work Schedule: Full time

Appointment Type: Permanent

Employment Requirements

Conditions of Employment

  • Resume-based hiring method.
  • Resume must not exceed 5 pages, including optional cover letter.
  • All application materials must be received by the closing date.
  • Veterans preference is not applicable to the SES
  • Applicants must be U.S. Citizens
  • Apply online (See ‘How to Apply’ section.)


This position is a critical-sensitive national security position and appointment requires that you undergo a single scope background investigation and that the GSA security office grant you a Top Secret national security clearance. Applicants do not need this level of clearance in order to apply. If you are not a GSA employee, the security office must grant the clearance before you are appointed to this position unless a pre-appointment waiver of this requirement is approved. If tentatively selected, you will be required to submit a Declaration for Federal Employment. Male applicants born after December 31, 1959 will be required to complete a certification document confirming their selective service status. Persons selected for their initial appointment to an SES position must have their executive qualifications approved by the Office of Personnel Management before being appointed to the position. If selected, you will be required to serve a one-year probationary period unless you have previously successfully completed a one-year probationary period in the Senior Executive Service. Veteran’s preference does not apply to positions in the Senior Executive Service.
If selected, you must file a Public Financial Disclosure Report (OGE Form 278) upon appointment in accordance with the Ethics in Government Act of 1978. This position has been designated under Executive Order 12564 as being subject to random drug screening. If tentatively selected for this position, you may be required to submit to a urinalysis screen for illegal drugs prior to appointment. Appointment will be contingent upon your receiving a negative test result.


All applicants must meet the Mandatory Technical Competency (MTC) and Executive Core Qualification requirements listed below to be eligible for consideration. Eligibility will be based on a clear demonstration that the applicant’s training and experience are of the scope, quality and level of responsibility sufficient to successfully perform the duties and responsibilities of this executive position.

Your resume must show possession of the Executive Core Qualifications (ECQs) listed below but must not address the ECQs through separate narrative responses.

You must submit a supplemental statement that separately addresses the Mandatory Technical Competency (MTC). Your resume should also corroborate your possession of the MTC. Your application will not be considered if you fail to submit this supplemental statement. Please note, the MTC can’t be shared in advance of the job announcement going live. All candidates will be able to read the MTC on the official job announcement.

Please see the “Required Documents” section below for complete instructions on the content and format of your application package.


  1. Leading Change - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

  2. Leading People - This core qualification involves the ability to lead people toward meeting the organization’s vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

  3. Results Driven - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

  4. Business Acumen - This core qualification involves the ability to manage human, financial, and information resources strategically.

  5. Building Coalitions - This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

For guidance on how to address the ECQ’s in the context of your resume, please refer to page 29 of the “Guide to SES Qualifications” at:


Please review the following information to determine which documents you must submit in order to complete your application.

All applicants must submit a resume (not to exceed 5 pages, including optional cover letter) which demonstrates your experience, accomplishments, training, education and awards, indicating possession of the Executive Core Qualifications (ECQs) listed in this announcement. But​, ​your resume must not address the ECQs in separate narrative responses. Your resume should corroborate your possession of the Mandatory Technical Competencies (MTCs) listed in the open job announcement, which you must address separately in a supplemental statement as described below.

Information beyond the five page resume and the supplemental MTC statement will not be evaluated. Therefore, please do not submit letters of recommendation, award certificates, diplomas, college transcripts, training certificates (except certificates of completion from an OPM-approved SES Candidate Development Program - SES CDP), or any other documents not specifically requested in the “Required Documents” section. Any awards, training, or education you wish to highlight should simply be listed in your resume.

In addition, please do not submit: (1) the Optional Application for Federal Employment (OF-612) in lieu of a resume, or (2) separate narrative responses to address the ECQs.

All applicants must submit a supplemental statement that separately addresses the one MTC listed in this announcement. Your supplemental statement must be restricted to no more than two pages in total for the one MTC listed in this announcement. Information beyond two pages for the MTC will not be evaluated. YOUR APPLICATION WILL NOT BE CONSIDERED IF YOU FAIL TO SUBMIT THIS SUPPLEMENTAL STATEMENT.

SES NON-COMPETITIVE APPLICANTS: Proof of SES non-competitive eligibility is required. Proof consists of:

(1) an SF-50 showing your status as a:

(a) current Career SES appointee, (b) former Career SES appointee with career SES reinstatement eligibility, or (c) current or reinstatement eligible Career SES-equivalent executive who is/was employed in a Federal government agency that has an interchange agreement with the Office of Personnel Management (OPM) allowing for movement between the agency’s SES-equivalent personnel system and the SES. NOTE: This applies only to current or reinstatement eligible Career SES-equivalent executives of the Government Accountability Office, the Transportation Security Administration, or the Office of the Inspector General of the United States Postal Service.


(2) a certificate of completion from an OPM-approved SES Candidate Development Program (SES CDP). NOTE: This applies only if your ECQ’s have been approved by an OPM Qualifications Review Board (QRB) through the SES CDP.

These documents may be used to determine your eligibility to be considered under this announcement. Non-Competitive applicants must submit a complete application package as noted above. The agency has the option of considering you non-competitively or including you in the competitive process. YOU WILL NOT RECEIVE NON-COMPETITVE CONSIDERATION IF YOU FAIL TO SUBMIT PROOF OF NON-COMPETITVE ELIGIBILITY.

CURRENT CIVIL SERVICE EMPLOYEE APPLICANTS: You must submit an SF-50 that shows your current position title, series, grade and rate of basic pay as well as Tenure Group. This document may be used to determine your eligibility to be considered under this announcement.

How To Apply

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