Login.gov is hiring for a Fraud Technical Expert GS15. This page contains information related to the role as well as a link to submit your application. Check out Join TTS Hiring Process to learn more about the application process.
This opportunity is located in the Technology Transformation Services (TTS) Solutions Division’s Login.gov group. Our remote-first team comprises experts across product development, software engineering, cybersecurity, and platform engineering.
Login.gov is a secure sign-in service created for the public to access participating government agency sites, products, and services. At its core, Login.gov is both an authentication and identity verification service available to all levels of government: federal, state, and local.
Login.gov has over 30 agency partners. Our product is integrated with over 300 live applications and services including 12 Cabinet-level agencies such as the Department of Defense, Department of Homeland Security, and the Department of Energy. Over 40 million people have signed up to use Login.gov, across all applications.
As a Fraud Technical Expert, you will report to Login.gov’s product security branch chief. In this fully-remote position, you will provide strategic guidance to Login.gov’s leadership team, helping to set objectives for Login.gov’s identity fraud program. You will lead efforts associated with improving Login.gov’s privacy-preserving fraud controls, investigative procedures, and redress procedures. You will research emerging threats and work closely with Login.gov’s security team to build threat models and to plan and conduct test exercises.
If you have a passion for developing identity theft solutions that preserve user privacy, this role could be a great fit for you.
1. Lead and evolve Login.gov’s anti-fraud practice
- Develop a roadmap for anti-fraud considering best practices in fraud prevention.
- Set program-wide goals for anti-fraud initiatives.
- Assess and mitigate identity fraud risk by working with product, platform, and security teams.
- Oversee alert/case quality and production to meet/improve Service Level Agreements (SLAs).
- Apply knowledge of software product delivery in a DevOps environment.
2. Provide subject matter expertise on identity fraud controls to Login.gov leadership
- Create privacy-preserving identity fraud detection, mitigation, investigation, and redress practices.
- Provide guidance on privacy-preserving device and identity verification technologies.
- Create identity theft investigative and redress workflows.
- Understand how suspicious actors can steal or compromise Login.gov accounts
- Communicate with internal and external partners to share Login.gov’s fraud posture, priorities, risks, and operational processes.
- Act as subject matter expert, understanding how to protect users privacy while building out identity fraud controls.
3. Effectively collaborate with distributed, agile teams
- Share knowledge and work collaboratively to integrate anti-identity fraud principles into product and engineering practices.
- Participate in regular retrospectives and provide feedback to help improve the way the team works.
- Promote a work environment of respect, diversity, equity, inclusion, accessibility, mutual support, continuous learning, and commitment to customer / partner needs.
Virtual (100% Remote)
Base salary GS-15 - $136,908 to $183,500
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. Total compensation may include locality pay based on the individual’s duty location. For more salary information including locality pay details, please visit OPM’s Salaries & Wages page.
Who May Apply:
All United States citizens and nationals (residents of American Samoa and Swains Islands)
Job announcement number:
Opening and closing period for this job application:
Monday, January 23, 2023 and Monday, January 30th, 2023.
This job will close when we have received 400 applications which may be sooner than the closing date.
Login.gov Fraud Technical Expert GS15
Series & Grade:
2210 - 15
Number of vacancies:
1 (Additional vacancies may be filled from this announcement as needed)
Occasional travel may be required up to 10%-20% per year
Public trust. Background investigation required.
Permanent hire. This is not a term limited opportunity. Applicants who are selected for this opportunity will have career conditional status in the federal government for their first three years of employment and transition to career after three years. This means you will be a permanent federal employee with no expiration date.
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 10 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules and telework
- Transit and child care subsidies
- Training and development
- Flexible spending accounts
- Long-term care insurance
- Training and development
Provide as much detail as possible on your resume so that we can evaluate your previous experience. Follow our guidance on creating a federal style resume.
Qualification determinations can’t be made when resumes don’t include the required information. Failure to provide required information may result in disqualification.
For each job on your resume, provide:
- The exact dates you held each job (from month/year to month/year or “present”)
- Number of hours per week you worked (if part time)
Have IT-related experience demonstrating EACH of the four competencies listed below:
- Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
- Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
- Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
GS-15 LEVEL SPECIALIZED EXPERIENCE REQUIREMENTS: In addition to the Basic Requirements listed above, you must have one year of specialized experience at the GS-14 level (or equivalent). Specialized experience for this role is defined as:
- Experience with identity fraud detection, mitigation, investigation, redress or analytics practices.
- Experience assessing, developing, implementing, or improving strategies for identity theft investigative and redress workflows.
- Experience working with cross-functional teams.
- Experience building alignment with stakeholders.