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TTS Deputy Director

Upcoming role

This role is not yet open for application. If you would like to learn more or if you'd like to be notified when the application is open, please join our mailing list. We will be accepting applications through the Public Notice on USAJOBS.

TTS will soon be accepting applications for a Senior Executive Service - Deputy Director.

Applications will be open for submission on TBD. Check out Join TTS Hiring Process to learn more about the application process.

Location: Remote

Salary Range: The base salary range for this position is: $132,552 to $183,300

Who May Apply: All United States citizens and nationals (residents of American Samoa and Swains Islands)

Role Summary:

Deputy Director - Senior Executive Service

The TTS Deputy Director (“Deputy”) is the primary advisor to the Deputy Commissioner/Director (“Director”) on all matters pertaining to TTS programs, products, and services. The Deputy serves, in the Director’s absence, as GSA’s senior executive for overall TTS management and all matters pertaining to TTS programs and products, including delivery services, product development, policy development, and implementation of operating procedures, practices and management controls. The Deputy represents and speaks for the Director on TTS initiatives and services with senior GSA officials, other top-level executives from public and private industry, federal agencies, Congressional representatives, the news media and other public media outlets.

Key Objectives

Key objective #1: Enable delivery by TTS programs, products, and services

  • Serve as the most senior executive accountable for delivery of TTS’s public digital services, technology community building, and research and development.
  • Develop and design organizational structures and practices to enable delivery by individual business units under the Deputy’s management.
  • Develop and execute against policies, plans, and initiatives to ensure effective growth, continual development, and sustainment of TTS’s programs, products, and services.
  • Identifying and removing barriers to achieving the desired change, developing an operational roadmap, and maintaining high-quality, strong delivery.

Key objective #2: Support the development and execution of TTS strategic efforts

  • Manage high-level roadmaps, expectations, milestones, and strategies to ensure the success and excellence of TTS.
  • Coordinate across organizational boundaries within GSA and other federal agencies to identify opportunities and strategic leverage for TTS.
  • Nurture a learning culture within TTS that emphasizes user research, service design methods, and data to more effectively deliver against the real needs of all users.

Key objective #3: Relationship building

  • Speak at conferences and events to connect with government leaders and others in the civic technology space.
  • Ensures product teams are co-designing with state and local governments, tribal nations, and community-based organizations (CBOs) supporting historically-marginalized communities and people with disabilities.
  • Evangelize TTS’s value, and build understanding and relationships with federal CXOs.
  • Collaborate with other parts of GSA and other government agencies to expand the impact and potential of TTS’ products and services.

Key objective #4: Advise the TTS Director, leadership and the organization to support TTS’s values, practices, and organizational health

  • Work to strengthen TTS as a whole and continue to break down silos.
  • Continually promote TTS’s ways of working by making a strong case for iterative, user-centered design on projects.
  • Demonstrate an ability to say no judiciously and respectfully while providing direction to suit the situation.
  • Work efficiently and effectively in our distributed culture. Look for ways to build relationships and be inclusive.
  • Show thoughtful conflict-resolution and mediation skills.
  • Contribute to team-wide reusable resources and materials.
  • Celebrate TTS members’ skills and successes.

Evaluation

You will be evaluated for this job based on how well you meet the qualifications above.

An SES review panel will evaluate your resume based on the quality and extent of your total accomplishments, experience, and education. Applicants determined to be highly qualified may undergo an interview, other assessments and a reference check and may be required to provide a writing sample, work plan or other written product. If selected, you must be certified by an Office of Personnel Management (OPM) Qualifications Review Board (QRB), unless you are a current career SES member, former career SES member with SES career reinstatement eligibility, or have successfully completed an OPM-approved SES Candidate Development Program (SES CDP). You must receive QRB certification before you can be appointed to this position. To preview questions please click here.

Qualifications

All applicants must meet the Mandatory Technical Competency (MTC) and Executive Core Qualification (ECQ) requirements listed below to be eligible for consideration. Eligibility will be based on a clear demonstration that the applicant’s training and experience are of the scope, quality and level of responsibility sufficient to successfully perform the duties and responsibilities of this executive position.

Your resume must show possession of the Executive Core Qualifications (ECQs) listed below but must not address the ECQs through separate narrative responses.

You must submit a supplemental statement that separately addresses the Mandatory Technical Competency (MTC). Your resume should also corroborate your possession of the MTC. Please note, the MTC can’t be shared in advance of the job announcement going live. All candidates will be able to see the MTC requirement in the job announcement on USAJobs. Your application will not be considered if you fail to submit this supplemental statement.

Please see the “Required Documents” section below for complete instructions on the content and format of your application package.

EXECUTIVE CORE QUALIFICATIONS (ECQs):

  1. Leading Change - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

  2. Leading People - This core qualification involves the ability to lead people toward meeting the organization’s vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

  3. Results Driven - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

  4. Business Acumen - This core qualification involves the ability to manage human, financial, and information resources strategically.

  5. Building Coalitions - This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

For guidance on how to address the ECQ’s in the context of your resume, please refer to page 29 of the “Guide to SES Qualifications” at: http://www.opm.gov/ses/references/GuidetoSESQuals_2012.pdf.

REQUIRED DOCUMENTS:

Please review the following information to determine which documents you must submit in order to complete your application.

All applicants must submit a resume (not to exceed 5 pages, including optional cover letter) which demonstrates your experience, accomplishments, training, education and awards, indicating possession of the Executive Core Qualifications (ECQs) listed in this announcement. But​, ​your resume must not address the ECQs in separate narrative responses. Your resume should corroborate your possession of the Mandatory Technical Competencies (MTCs) listed in this announcement, which you must address separately in a supplemental statement as described below.

Information beyond the five page resume and the supplemental MTC statement will not be evaluated. Therefore, please do not submit letters of recommendation, award certificates, diplomas, college transcripts, training certificates (except certificates of completion from an OPM-approved SES Candidate Development Program - SES CDP), or any other documents not specifically requested in the “Required Documents” section. Any awards, training, or education you wish to highlight should simply be listed in your resume.

In addition, please do not submit: (1) the Optional Application for Federal Employment (OF-612) in lieu of a resume, or (2) separate narrative responses to address the ECQs.

All applicants must submit a supplemental statement that separately addresses the one MTC listed in this announcement. Your supplemental statement must be restricted to no more than two pages in total for the one MTC listed in this announcement. Information beyond two pages for the MTC will not be evaluated. YOUR APPLICATION WILL NOT BE CONSIDERED IF YOU FAIL TO SUBMIT THIS SUPPLEMENTAL STATEMENT.

SES NON-COMPETITIVE APPLICANTS: Proof of SES non-competitive eligibility is required. Proof consists of:

(1) an SF-50 showing your status as a:

(a) current Career SES appointee, (b) former Career SES appointee with career SES reinstatement eligibility, or (c) current or reinstatement eligible Career SES-equivalent executive who is/was employed in a Federal government agency that has an interchange agreement with the Office of Personnel Management (OPM) allowing for movement between the agency’s SES-equivalent personnel system and the SES. NOTE: This applies only to current or reinstatement eligible Career SES-equivalent executives of the Government Accountability Office, the Transportation Security Administration, or the Office of the Inspector General of the United States Postal Service.

OR

(2) a certificate of completion from an OPM-approved SES Candidate Development Program (SES CDP). NOTE: This applies only if your ECQ’s have been approved by an OPM Qualifications Review Board (QRB) through the SES CDP.

These documents may be used to determine your eligibility to be considered under this announcement. Non-Competitive applicants must submit a complete application package as noted above. The agency has the option of considering you non-competitively or including you in the competitive process. YOU WILL NOT RECEIVE NON-COMPETITVE CONSIDERATION IF YOU FAIL TO SUBMIT PROOF OF NON-COMPETITVE ELIGIBILITY.

CURRENT CIVIL SERVICE EMPLOYEE APPLICANTS: You must submit an SF-50 that shows your current position title, series, grade and rate of basic pay as well as Tenure Group. This document may be used to determine your eligibility to be considered under this announcement.

How To Apply

If you would like to learn more or if you’d like to be notified when the application is open, please join our mailing list.

We will be accepting applications through the Public Notice on USAJOBS.

Join TTS

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