Centers of Excellence - Cloud Adoption Specialist

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Centers of Excellence (COE) is hiring for GS-15 - Cloud Adoption Specialist. This page contains information related to the role as well as a link to submit your application. Check out Join TTS Hiring Process to learn more about the application process.

Location: Washington, DC

Salary Range: The base salary range for this position is: GS-15 Step 1 - $142,701 to GS-15 Step 10 $170,800

The base salary range does not include any adjustment for locality. Your locality will be determined by where you live since most of our positions are remote. If the position isn’t remote, then your locality will be determined by the location of the office where the position is based.

You can find more information about this in the compensation and benefits section on our site.

For specific details on locality pay, please visit OPM’s Salaries & Wages page or for a salary calculator OPM’s 2020 General Schedule (GS) Salary Calculator.

Please note the maximum salary available for the GS pay system is $170,800

Note: You may not be eligible for the maximum salary as it is locality dependent. Please refer to the maximum pay for your locality.

Who May Apply: All United States citizens and nationals (residents of American Samoa and Swains Islands) and applicants must not be GSA employees or contractors

Role Summary:

Cloud Adoption Specialist - GS-15

Your challenge as the IT Modernization Centers of Excellence (COE) Cloud Adoption Lead is to help those agencies that have come to depend on legacy data centers migrate to cloud and hybrid environments. You will work to understand the needs and the desires of the client, analyze systems to meet those needs and work cross functionally with both members from the partner agency and vendor partners to implement solutions. By using an agile and flexible framework, the CoE accelerates cloud adoption across the enterprise.

As a Cloud Adoption Lead, you’ll need experience leading organizational strategy and change related to migration to cloud environments. You should have strong knowledge of public clouds like Amazon Web Services (AWS), Microsoft Azure, Redhat or VMWare as well as a firm grasp on federal compliance requirements in server configuration, tool development and access controls.

No one can be equally expert on all phases of the cloud adoption process, but we expect a working knowledge of legacy infrastructure configurations, data migrations strategies (including SnapMirror, Storage Area Network replication, Powershell, and Service Management Automation), security best practices, post-migration testing, debugging and systems analysis skills, and virtualization and containerization.

Key Objectives

Key Objective #1: You will help federal agencies develop and execute cloud migration apply cloud adoption technical knowledge, problem-solving analysis, and risk calculation to produce high-quality results, meeting customer expectations and organizational goals.

Drive planning and delivery by utilizing agile tools such as product roadmaps, backlogs, measurable success criteria, and write user stories
Analyze applications, systems, evaluate alternatives and design and document solutions, and potential problems with migration activities
Work with a Data Center Optimization team to migrate infrastructure and systems into a new data center, hosting, or co-location facility
Engage in the solicitation, evaluation and selection and management of external vendors Assist your agency partners through the change management process of cloud adoption with the specific ability to work through human capital planning challenges

Practice and enthusiastically share agile methodologies throughout all stages of the project lifecycle
Deliver educational workshops to accelerate learning and adoption of agile principles and practices
Inspire honesty and integrity through open communication and liberal knowledge sharing across a multi-disciplinary teams
Create compelling case studies on how users are benefiting from the program, providing a special focus on lessons learned
Capture specific capabilities (e.g. strategies, roadmaps, playbooks) to document good practices across government

Key objective #3: Practice an exceptional level of customer service with all partners, providing a unique, tailored experience.

Explain product or services to people who have varying levels of technical knowledge — always meet the agency partner where they are
Empathetically guide our agency partners through the bureaucracy of the sometimes long and arduous compliance and security processes
Skillfully map specific inquiries to product capabilities, identifying the product that best meets the agency partner’s needs
Serve as a liaison between the stakeholders and the project teams, delivering feedback to the team, enabling them to make necessary changes to product performance or presentation
Support a safe, inclusive workplace and a positive team culture where all team members value diversity and individual differences

Basic Information

Location: Washington, DC

Salary Range: Base salary GS-15 - $142,701 to $170,800

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. Total compensation may include locality pay based on the individual’s duty location. For more salary information including locality pay details, please visit OPM’s Salaries & Wages page.

Who May Apply: All United States citizens and nationals (residents of American Samoa and Swains Islands) and applicants must not be GSA employees or contractors

Job announcement number: 1900159JCOTR

Opening and closing period for this job application: TBD EDT to TBD EDT

Job Title: Innovation Specialist

Series & Grade: 0301 - 15

Promotion Potential: GS-15

Number of vacancies: 2 (Additional vacancies may be filled from this announcement as needed)

Supervisory status: NO

Travel requirement: Occasional travel may be required up to 10%-20% per year

Security clearance: Public trust. Background investigation required.

Work Schedule: Full time

Appointment Type: Excepted Service: Not to exceed 24 months (2 years); may be extended for an additional 2 years for a maximum of 4 years total.

Job Summary

This is a Schedule A position under 5 CFR 213.3102(r) to hire unique technical skills to develop innovative digital tools and services in the Excepted Services, US Digital Service 18F Fellowship Program. The 18F office is charged with developing innovative digital tools and services and uses lean startup and agile development principles to collaborate with other agencies to fix technical problems, build products, and improve how government serves the public through technology.

As an Innovation Specialist, the team member serves the government and makes an impact on a massive scale. The position requires that fellows perform work of an exceptional degree of difficulty across a wide range of topics at the convergence of technology, policy, and delivery. The incumbent leverages their experience deploying high quality, user centric platforms and services to lead major initiatives, consult on systems and policy proposal, and provide technical, policy, and programmatic guidance to government.

This position is located within the General Services Administration (GSA), Federal Acquisition Service (FAS), Technology Transformation Service (TTS), Office of 18F.

GSA has been repeatedly named as one of the ‘Best Places to Work’ in the federal government. You will have access to many benefits including:

Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 10 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules and telework
Transit and child care subsidies
Training and development
Flexible spending accounts
Long-term care insurance
Training and development

Key Requirements

You must be a U.S. Citizen or National (residents of American Samoa and Swains Islands)
Suitable for federal employment, determined by a background investigation
You may be required to serve a trial period
Direct Deposit of salary check to financial organization required
Register with Selective Service, if you are required by https://www.sss.gov/Registration-Info/Who-Registration

Employment Requirements

Serve a one year trial period, if required
Undergo and pass a background investigation. You must be granted this clearance before you can start the job
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this
Any discrepancies must be resolved as a condition of continued employment
Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position

Duties

Typical duties for the fellow include but are not limited to: Conceiving/recommending projects/studies to advance the state of the art in the specialty area; applying forward thinking design and development principles to product or services development, delivery and program management, such as lean startup, usercentered design, and agile development; Analyzing and scoping the technical and policy requirements needed to implement complex digital solutions; Assessing the state of digital services provided by the Federal Government, and working to align strategies and practice; conferring with key government/private officials and top experts in the field, representing the agency at technical symposia and/or conferences; Developing authoritative papers/reports; developing and leading adoption of governmentwide standards for digital services, leading to their adoption across citizen and businessfacing government services; Demonstrating thought leadership and contributing best practices in a variety of technologies and principles; Contributing to a talent strategy that includes recruiting innovators and entrepreneurs to participate in solving complex and esoteric challenges.

Evaluation

You will be scored based on a review of your application materials, measuring your possession of each of the following competencies

Maintainable Software Development: Knowledge and ability to develop software in a repeatable and documentable way, with emphasis on automation, testing, measuring, and scaling infrastructure.
Leadership: Ability to effectively inspire and lead cross-functional teams to meet the project vision and shared objectives of agency partner organizations, while simultaneously providing support and guidance to all members of the partner agency.
Agile Orientation: Ability to apply agile and open source philosophies to deliver work in a frequent and iterative fashion to address user needs.
Communication: Communicate effectively with a variety of audiences, particularly in consulting scenarios, to establish a shared vision and understanding of a project’s technical implementation, objectives and goals.
TTS Core Values Alignment: Working with integrity, transparency and resiliency in civic minded or high impact environment.

If found to be eligible and at least minimally qualified for the position, your score will be used to place you in a category (Best Qualified, Well Qualified, or Qualified).

If your resume does not support your possession of the competencies listed above, we may lower your score, which could place you in a lower category.

Within each category, veterans will receive selection priority over non-veterans if supported by appropriate documentation.

Qualifications

To qualify for this role, you must have one year of specialized experience equivalent to the GS-14 in the Federal service. Specialized experience is:

Experience leading a team to deliver digital products or services. This experience must include ALL of the following:
- Managing change across the organization
- Using agile methodologies
- Reducing technical debt
Experience providing technical expertise on projects or initiatives to deliver digital products or services. This experience must include TWO OR MORE of the following:
- Conducting technology evaluations
- Making architectural decisions
- Implementing new features
- Delivering tools or products with high uptime or availability requirements (i.e. SLAs of 99.95%+)
- Providing technical support for clients integrating with cloud platforms
Experience deploying, operating, maintaining, or running cloud infrastructure or platforms. This experience must include TWO OR MORE of the following:
- Creating applications or services using a cloud computing platform
- Creating applications or services using cloud computing infrastructure
- Maintaining systems that use continuous integration or continuous deployment tools
- Maintaining systems that use infrastructure automation tooling
- Maintaining systems that use infrastructure monitoring tooling

Qualification determinations cannot be made when resumes do not include the required information, so failure to provide this information may result in disqualification.

For each job on your resume, provide:

the exact dates you held each job (from month/year to month/year or “present”)
number of hours per week you worked (if part time)

How To Apply

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