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Login.gov: Fraud Technical Expert

This job posting has closed.

Please see our other open positions.

Basic information

Open to U.S. citizens or nationals (residents of American Samoa and Swains Island). Subject to background check. Full information is available on USAJOBS.

Supervisory status: Non-Supervisory

Job title: Login.gov: Fraud Technical Expert

Official title in USAJOBS: Information Technology Specialist (INFOSEC)

Number of vacancies: 1

Location: Anywhere in the U.S. (remote)

Salary range: GS-15 ($136,908 to $183,500)

Your salary, including base and locality, will be determined upon selection, dependent on your actual duty location. Please note the maximum salary available for the GS pay system is $183,500. For specific details on locality pay, please visit OPM’s Salaries & Wages page or for a salary calculator OPM’s 2023 General Schedule (GS) Salary Calculator. You can find more information in our compensation and benefits section.

Travel requirement: Occasional travel may be required up to 10%-20% per year.

Work schedule: Full time.

Appointment type: This is a permanent position.

Learn more about the benefits of working at GSA and TTS.

Role summary

As a Fraud Technical Expert, you will report to Login.gov’s product security branch chief. In this fully-remote position, you will provide strategic guidance to Login.gov’s leadership team, helping to set objectives for Login.gov’s identity fraud program. You will lead efforts associated with improving Login.gov’s privacy-preserving fraud controls, investigative procedures, and redress procedures. You will research emerging threats and work closely with Login.gov’s security team to build threat models and to plan and conduct test exercises.

If you have a passion for developing identity theft solutions that preserve user privacy, this role could be a great fit for you.

Key objectives

1. Lead and evolve Login.gov’s anti-fraud practice.

  • Develop a roadmap for anti-fraud considering best practices in fraud prevention.

  • Set program-wide goals for anti-fraud initiatives.

  • Assess and mitigate identity fraud risk by working with product, platform, and security teams.

  • Oversee alert/case quality and production to meet/improve Service Level Agreements (SLAs).

  • Apply knowledge of software product delivery in a DevOps environment.

2. Provide subject matter expertise on identity fraud controls to Login.gov leadership.

  • Create privacy-preserving identity fraud detection, mitigation, investigation, and redress practices.

  • Provide guidance on privacy-preserving device and identity verification technologies.

  • Create identity theft investigative and redress workflows.

  • Understand how suspicious actors can steal or compromise Login.gov accounts

  • Communicate with internal and external partners to share Login.gov’s fraud posture, priorities, risks, and operational processes.

  • Act as subject matter expert, understanding how to protect users privacy while building out identity fraud controls.

3. Effectively collaborate with distributed, agile teams

  • Share knowledge and work collaboratively to integrate anti-identity fraud principles into product and engineering practices.

  • Participate in regular retrospectives and provide feedback to help improve the way the team works.

  • Promote a work environment of respect, diversity, equity, inclusion, accessibility, mutual support, continuous learning, and commitment to customer / partner needs.

Qualifications

Provide as much detail as possible on your resume so that we can evaluate your previous experience. Follow our guidance on creating a federal style resume.

Failure to provide required information may result in disqualification.

For each job on your resume, provide:

  • The exact dates you held each job (from month/year to month/year or “present”)
  • Number of hours per week you worked (if part time)

SPECIALIZED EXPERIENCE REQUIREMENTS:

To qualify, you must have one at least (1) year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is defined as follows:

  • Experience assessing Software as a Service (SaaS) products for vulnerabilities associated with identity fraud.
  • Experience developing plans, processes and procedures for mitigating vulnerabilities associated with identity fraud.
  • Experience developing plans, processes and procedures for the investigation of identity fraud.
  • Experience developing plans, processes and procedures for the redress of identity fraud.
  • Experience communicating identity fraud posture, risk, investigation, and redress processes to internal or external stakeholders.

How to Apply

Join TTS

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