U.S. Digital Corps: Deputy Director GS15
This job posting has closed.
Please see our other open positions.
Opportunity overview
This opportunity is located within Technology Transformation Services (TTS)
which is a part of Federal Acquisition Services (FAS) in the General Services
Administration (GSA). TTS applies modern methodologies and technologies to
improve the lives of the public and public servants. We help agencies make their
services more accessible, efficient, and effective with innovative products,
platforms, and services.
Role Summary:
The U.S. Digital Corps (USDC) is a two-year
fellowship for early-career technologists to launch impactful careers in public
service and create a more effective, equitable government. USDC pairs
early-career, mission-driven software engineers, data scientists, product
managers, designers, and cybersecurity specialists with top technology
changemakers in the federal government to build human-centered solutions to some
of our nation’s toughest challenges. Our Fellows are the engines on projects
that create change in the areas of climate, healthcare, racial equity,
immigration, economic recovery, and open innovation.
The U.S. Digital Corps Deputy Director contributes to the overall program growth
strategy and program design. They will lead Agency partnerships, talent
acquisition for future fellowship cohorts and outreach to build the program’s
brand among federal stakeholders and key decision makers government-wide. The
Deputy Director is part of the USDC leadership team.
Key Objectives
1. Supports and helps to facilitate the vision, direction and goals of the US Digital Corps.
- Develops innovative approaches to challenging, strategic problems at the intersection of policy, process, and technology within the federal government.
- Implements processes and standardizes functions to support the program’s growth as part of the USDC leadership team, as a Product Owner, and by advancing product management and UX design practices across assigned workstreams.
- Creates program strategies and roadmaps supporting program goals and initiatives.
- Leads and facilitates a cross-functional team of technology professionals, researchers, designers, practitioners, and engineers to ensure the right product, processes, or service is delivered to the right audience.
- Identifies and implements processes to mitigate risks.
- Sets a favorable team culture, and coaches team members on best practices as the team scales.
2. Leads the end to end development of recruitment, outreach and communications products, processes, and services.
- Determines and implements marketing & communication strategy to effectively reach target audiences (prospective & current Fellows, Agency partners, Stakeholders).
- Sets vision and strategy for Outreach and oversees the USDC outreach project team including a content designer and software developer.
- Develops the vision and strategy for recruitment of fellows in partnership with the TTS Talent team.
- Develops the content for public/stakeholder facing outreach including social products (e.g., blog posts, social media campaigns, websites, recruitment campaigns, and application interface) to reinforce the USDC brand.
- Manages the delivery of the announcement and rollout of key events in the annual USDC hiring cycle: application, ongoing matriculation events, cohort announcement, and Agency Partner announcement.
3. Leads change and drives toward organizational goals by developing strong and effective partnerships internally and externally in the technical and innovation communities.
- Expands and strengthens partnerships with key C-Suite stakeholders both in government, with a particular focus on executive leaders and leadership communities, and with external technology, academic, and innovation communities.
- Increase awareness of the USDC program mission and service offerings in order to achieve program growth goals.
- Regularly attends and presents at industry, federal civic technology events, roundtables and panel discussions. Acts as thought leader within the civic tech community.
4. Leads USDC Partner Agency cultivation, selection, and ongoing partnership; expanding the USDC placement footprint and strengthening USDC’s ability to deliver on Agency talent needs.
- Builds the end to end annual Agency Participation process including the identification of contacts, the Agency application process, project selection, and Fellow placement and match with specific Agency partners.
- Collaborates with other TTS’ organizations (18F, CoE, Login.gov, Cloud.gov, etc.) and identifies opportunities to coordinate partner relationships and success across business units.
- Research USDC program outcomes and partner experience to inform and develop the USDC program. Develop a value proposition and business development strategy that is rooted in customer needs and knowledge.
Basic Information
Location:
Virtual (100% Remote)
Salary Range:
The salary ranges for this position are:
GS grade
Step 1 (minimum)
Step 10 (maximum)
GS-15
$136,908
$183,500
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. Total compensation may include locality pay based on the individual’s duty location. For more salary information including locality pay details, please visit OPM’s Salaries & Wages page.
Who May Apply:
All United States citizens and nationals (residents of American Samoa and Swains Islands)
Travel requirement:
Occasional travel may be required up to 10%-20% per year
Security clearance:
Public trust. Background investigation required.
Work Schedule:
Full time
Appointment Type:
Competetive Term
Employee benefits:
Learn more about the benefits we offer.
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 10 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules and telework
- Transit and child care subsidies
- Training and development
- Flexible spending accounts
- Long-term care insurance
- Training and development
- Direct Deposit of salary check to financial organization required.
Key Requirements
- You must be a U.S. Citizen or National (residents of American Samoa and Swains Islands)
- Suitable for federal employment, determined by a background investigation
- You may be required to serve a trial period
- Direct Deposit of salary check to financial organization required
- Register with Selective Service, if you are required by https://www.sss.gov/Registration-Info/Who-Registration
Employment Requirements
- Serve a one year trial period, if required
- Undergo and pass a background investigation. You must be granted this clearance before you can start the job
- Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this
- Any discrepancies must be resolved as a condition of continued employment
- Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position
Qualifications
Provide as much detail as possible on your resume so that we can evaluate your previous experience. Follow our guidance on creating a federal style resume.
Qualification determinations can’t be made when resumes don’t include the required information. Failure to provide required information may result in disqualification.
For each job on your resume, provide:
- The exact dates you held each job (from month/year to month/year or “present”)
- Number of hours per week you worked (if part time)
All applications will be reviewed by a panel of subject matter experts against a scoring rubric created for this role. In order to properly be able to evaluate your previous experience, we recommend being as detailed as possible in your resume and following our general guidance on creating federal style resume.
BASIC REQUIREMENTS
To qualify for this role, you must have one year of specialized experience equivalent to the GS 14 level in the Federal service.
Specialized Experience must have been obtained in an information technology environment. Specialized experience is defined as:
- Experience developing and articulating a vision or strategy for a technology-focused program or organization.
- Experience leading or creating a program’s talent acquisition strategy and digital outreach/marketing practices.
- Experience using agile methodologies, human-centered design practices, or qualitative and quantitative data to improve user outcomes in a technical environment geared towards the general public.
- Experience leading a cross-functional team that provides or supports delivery of modern technology or digital product(s), platform(s), or service(s).
- Experience building relationships and alignment with customers and/or stakeholders.
- Experience presenting, demonstrating thought leadership, or contributing best practices at technology, digital or government events/conferences.
How To Apply
This job posting has closed.
Please see our other open positions.
Opportunity overview
This opportunity is located within Technology Transformation Services (TTS) which is a part of Federal Acquisition Services (FAS) in the General Services Administration (GSA). TTS applies modern methodologies and technologies to improve the lives of the public and public servants. We help agencies make their services more accessible, efficient, and effective with innovative products, platforms, and services.
Role Summary:
The U.S. Digital Corps (USDC) is a two-year fellowship for early-career technologists to launch impactful careers in public service and create a more effective, equitable government. USDC pairs early-career, mission-driven software engineers, data scientists, product managers, designers, and cybersecurity specialists with top technology changemakers in the federal government to build human-centered solutions to some of our nation’s toughest challenges. Our Fellows are the engines on projects that create change in the areas of climate, healthcare, racial equity, immigration, economic recovery, and open innovation.
The U.S. Digital Corps Deputy Director contributes to the overall program growth strategy and program design. They will lead Agency partnerships, talent acquisition for future fellowship cohorts and outreach to build the program’s brand among federal stakeholders and key decision makers government-wide. The Deputy Director is part of the USDC leadership team.
Key Objectives
1. Supports and helps to facilitate the vision, direction and goals of the US Digital Corps.
- Develops innovative approaches to challenging, strategic problems at the intersection of policy, process, and technology within the federal government.
- Implements processes and standardizes functions to support the program’s growth as part of the USDC leadership team, as a Product Owner, and by advancing product management and UX design practices across assigned workstreams.
- Creates program strategies and roadmaps supporting program goals and initiatives.
- Leads and facilitates a cross-functional team of technology professionals, researchers, designers, practitioners, and engineers to ensure the right product, processes, or service is delivered to the right audience.
- Identifies and implements processes to mitigate risks.
- Sets a favorable team culture, and coaches team members on best practices as the team scales.
2. Leads the end to end development of recruitment, outreach and communications products, processes, and services.
- Determines and implements marketing & communication strategy to effectively reach target audiences (prospective & current Fellows, Agency partners, Stakeholders).
- Sets vision and strategy for Outreach and oversees the USDC outreach project team including a content designer and software developer.
- Develops the vision and strategy for recruitment of fellows in partnership with the TTS Talent team.
- Develops the content for public/stakeholder facing outreach including social products (e.g., blog posts, social media campaigns, websites, recruitment campaigns, and application interface) to reinforce the USDC brand.
- Manages the delivery of the announcement and rollout of key events in the annual USDC hiring cycle: application, ongoing matriculation events, cohort announcement, and Agency Partner announcement.
3. Leads change and drives toward organizational goals by developing strong and effective partnerships internally and externally in the technical and innovation communities.
- Expands and strengthens partnerships with key C-Suite stakeholders both in government, with a particular focus on executive leaders and leadership communities, and with external technology, academic, and innovation communities.
- Increase awareness of the USDC program mission and service offerings in order to achieve program growth goals.
- Regularly attends and presents at industry, federal civic technology events, roundtables and panel discussions. Acts as thought leader within the civic tech community.
4. Leads USDC Partner Agency cultivation, selection, and ongoing partnership; expanding the USDC placement footprint and strengthening USDC’s ability to deliver on Agency talent needs.
- Builds the end to end annual Agency Participation process including the identification of contacts, the Agency application process, project selection, and Fellow placement and match with specific Agency partners.
- Collaborates with other TTS’ organizations (18F, CoE, Login.gov, Cloud.gov, etc.) and identifies opportunities to coordinate partner relationships and success across business units.
- Research USDC program outcomes and partner experience to inform and develop the USDC program. Develop a value proposition and business development strategy that is rooted in customer needs and knowledge.
Basic Information
Location: Virtual (100% Remote)
Salary Range:
The salary ranges for this position are:
| GS grade | Step 1 (minimum) | Step 10 (maximum) |
|---|---|---|
| GS-15 | $136,908 | $183,500 |
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. Total compensation may include locality pay based on the individual’s duty location. For more salary information including locality pay details, please visit OPM’s Salaries & Wages page.
Who May Apply: All United States citizens and nationals (residents of American Samoa and Swains Islands)
Travel requirement: Occasional travel may be required up to 10%-20% per year
Security clearance: Public trust. Background investigation required.
Work Schedule: Full time
Appointment Type: Competetive Term
Employee benefits: Learn more about the benefits we offer.
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 10 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules and telework
- Transit and child care subsidies
- Training and development
- Flexible spending accounts
- Long-term care insurance
- Training and development
- Direct Deposit of salary check to financial organization required.
Key Requirements
- You must be a U.S. Citizen or National (residents of American Samoa and Swains Islands)
- Suitable for federal employment, determined by a background investigation
- You may be required to serve a trial period
- Direct Deposit of salary check to financial organization required
- Register with Selective Service, if you are required by https://www.sss.gov/Registration-Info/Who-Registration
Employment Requirements
- Serve a one year trial period, if required
- Undergo and pass a background investigation. You must be granted this clearance before you can start the job
- Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this
- Any discrepancies must be resolved as a condition of continued employment
- Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position
Qualifications
Provide as much detail as possible on your resume so that we can evaluate your previous experience. Follow our guidance on creating a federal style resume.
Qualification determinations can’t be made when resumes don’t include the required information. Failure to provide required information may result in disqualification.
For each job on your resume, provide:
- The exact dates you held each job (from month/year to month/year or “present”)
- Number of hours per week you worked (if part time)
All applications will be reviewed by a panel of subject matter experts against a scoring rubric created for this role. In order to properly be able to evaluate your previous experience, we recommend being as detailed as possible in your resume and following our general guidance on creating federal style resume.
BASIC REQUIREMENTS
To qualify for this role, you must have one year of specialized experience equivalent to the GS 14 level in the Federal service.
Specialized Experience must have been obtained in an information technology environment. Specialized experience is defined as:
- Experience developing and articulating a vision or strategy for a technology-focused program or organization.
- Experience leading or creating a program’s talent acquisition strategy and digital outreach/marketing practices.
- Experience using agile methodologies, human-centered design practices, or qualitative and quantitative data to improve user outcomes in a technical environment geared towards the general public.
- Experience leading a cross-functional team that provides or supports delivery of modern technology or digital product(s), platform(s), or service(s).
- Experience building relationships and alignment with customers and/or stakeholders.
- Experience presenting, demonstrating thought leadership, or contributing best practices at technology, digital or government events/conferences.
