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Office of Delivery: Accelerator Division Director

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Basic information

Open to U.S. citizens or nationals (residents of American Samoa and Swains Island). Subject to background check. Full information is available on USAJOBS.

Supervisory status: Supervisory

Job title: Office of Delivery: Accelerator Division Director

Official title in USAJOBS:

Number of vacancies: 1

Location: Anywhere in the U.S. (remote)

Salary range: GS-15 ($143,736 to $191,900)

Your salary, including base and locality, will be determined upon selection, dependent on your actual duty location. Please note the maximum salary available for the GS pay system is $183,500. For specific details on locality pay, please visit OPM’s Salaries & Wages page or for a salary calculator OPM’s 2023 General Schedule (GS) Salary Calculator. You can find more information in our compensation and benefits section.

Travel requirement: Occasional travel may be required up to 10%-20% per year.

Work schedule: Full time.

Appointment type: This is a permanent position.

Learn more about the benefits of working at GSA and TTS.

Role summary

The public expects all services to be natively digital, but innovating on existing government services can be risky: many ideas look good on paper, but won’t pan out when an agency tries to make them work in the real world. And while not innovating is unacceptable – already, trust in government digital experiences lags behind those of the private sector – agencies can struggle to divert funds from “sure bet” program support to innovation plays that might not pan out. The core transition is to view innovation not as a “bolt of lightning” moment of inspiration, but rather as a process that can be cultivated through skills, systems, and infrastructure.

The Accelerator Division Director is tasked with doing exactly that: leading the teams that systematically explore how innovative ideas can make the jump to government digital experiences. These teams develop repeatable processes for seeking input and ideas from the people most affected by our policies and digital platforms: end users in the public, government technologists, and the digital product development teams that build and maintain these services, including 10x, the Public Benefits Studio, and more.

Where is this position located? The Accelerator Division is situated in the General Services Administration, Federal Acquisition Service, Technology Transformation Services, Office of Delivery. The Accelerators Portfolio Director reports directly to the Assistant Commissioner for Solutions. This role is remote and may require up to 10% travel.

Key objectives

1. The Accelerator Division Director will lead the management and evaluation of programs designed to identify, explore, evaluate, and select ideas for investment of taxpayer funds and improvement of digital government services.

  • Evaluate user needs from diverse communities, emerging information and related technologies, and stakeholder priorities to identify new product/service opportunities, decide how to improve existing products/services, and optimize resource allocation (e.g., money and people) across the portfolio.

  • Supervises program leaders whose cross-functional teams work in product discovery, human-centered design, user research, software and design prototyping, and security and compliance. Coach program leaders in developing effective ideation, evaluation and product development processes.

  • Develop and monitor measures and metrics for evaluating product success and return on investment.

2. Across programs, you will develop repeatable processes for “graduating” top candidate programs from research and development to permanent owners where they can grow and thrive in operation.

  • Develop repeatable processes for identifying, investing in, and transitioning innovative ideas from initial exploration to achieving product-market fit and viable business plans.

  • Execute the programmatic, business and operational planning to support transitioning successful investments from “start up” to “growth” mode. to help guide our approach to digital transformation.

  • Manage the organization’s program portfolio budget, including formulating the annual budget and determining long­-range financial plans and strategies, and managing financial resources to achieve program goals.

3. Grow the partnerships, coalitions and programs that attract sustained investment in innovation.

  • Collaborate with TTS leadership to align priorities and opportunities for the portfolio within the broader organization’s strategic objectives and manage complex stakeholder dynamics.

  • Track and communicate progress and overall performance to TTS leadership as well as executive and political stakeholders.

  • Work closely with Congressional committee staff to ensure their understanding of how innovation proceeds in the Federal enterprise, and to support partner agencies in growing innovative programs

  • Create and maintain partnerships with government agencies, organizations, media, technology/digital industry, and other influencers and thought leaders to build support for public sector innovation in all its forms

4. Lead an interdisciplinary team of technologists through the ebbs and flows of product development.

  • Collaborating with talent acquisition, GSA human resources, and procurement to identify full-time and temporary staffing options and secure appropriately skilled talent

  • Hire and onboard team members with clear training plans and performance expectations that include annual performance goals for each role

  • Assist in the development of individual career paths through identifying professional goals, development opportunities, and learning needs.

  • Create a team culture of collaboration, inclusivity, and accountability

  • Serve as a coach, mentor, and teacher to the team


Provide as much detail as possible on your resume so that we can evaluate your previous experience. Follow our guidance on creating a federal style resume.

Failure to provide required information may result in disqualification.

For each job on your resume, provide:

  • The exact dates you held each job (from month/year to month/year or “present”)
  • Number of hours per week you worked (if part time)


To qualify, you must have one (1) year of specialized experience at the next lower GS-grade (or equivalent).

  • Leading the overall planning, management and direction of digital research and development of early-stage digital products and services, identifying “product-market fit” and identifying strong candidate products and ideas for further development.
  • Creating or evaluating business plans, product roadmaps and operational plans for digital products.
  • Navigating a complex organization that follows rules and regulations or federated structure, and building alignment with a complex network of internal/external stakeholders, customers and partners.
  • Supervising cross-functional team members representing a variety of technical professional disciplines.

How to Apply

Join TTS

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