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Accessibility Specialist

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This role is open for applications until Tuesday, July 23rd, 2024, at 11:59 pm ET or 400 applications have been received.

Basic information

Open to U.S. citizens or nationals (residents of American Samoa and Swains Island). Subject to background check. Full information is available on USAJOBS.

Supervisory status: Non-Supervisory

Job title: Accessibility Specialist

Official title in USAJOBS: IT Program Manager

Number of vacancies: 2

Location: Anywhere in the U.S. (remote)

Salary range: GS-14 ($122,198 to $191,900)

Your salary, including base and locality, will be determined upon selection, dependent on your actual duty location. Please note the maximum salary available for the GS pay system is $191,900. For specific details on locality pay, please visit OPM’s Salaries & Wages page or for a salary calculator OPM’s 2024 General Schedule (GS) Salary Calculator. You can find more information in our compensation and benefits section.

Travel requirement: Occasional travel may be required up to 10%-20% per year.

Work schedule: Full time.

Appointment type: This is a term appointment. Initial appointments are made lasting longer than 1 year, but not to exceed 4 years. GSA, may extend an appointment up to 4 additional years. No individual hired under this DHA can serve in excess of 8 years with GSA, and cannot be transferred to positions that are not IT positions.

Learn more about the benefits of working at GSA and TTS.

Role summary

TTS improves the public’s experience with the government by helping federal agencies build, buy and share technology that allows them to be more accessible, efficient, and effective. Our goal is a world of to provide easy-to-use, effective, and secure digital government products and services for the American people. You’ll make a difference by bringing your leadership and creativity to a talented and passionate community while creating impactful initiatives that will directly affect the American public.

TTS and U.S. Web Design System (USWDS) Accessibility Leads will work collaboratively with the Senior Advisor, Tech and the Public and TTS Delivery/Program teams, and/or the USWDS team, and/or the USWDS team to ensure that teams incorporate Accessibility best practices into products, programs and services. They will establish and maintain Federal partnerships and foster organizational cultures which effectively reflect Federal Accessibility priorities and commitments that will directly affect the American public.

This role will serve as the first member on the Accessibility team within the TTS Accelerators Division or the first federal Accessibility Lead of the USWDS team within the Innovation Division. Working with the Senior Advisor for Tech and the Public and TTS business units (BUs) such as USWDS, you will be responsible for defining and driving requirements to meet or exceed TTS Accessibility objectives. You will work with federal leaders, providing deeper technical accessibility support and ensuring their products and programs conduct accessibility testing and follow best practices. The Accessibility Lead will also support organizational initiatives on Accessibility-related functional organizational strategy, programming, policy, and training.

Key objectives

1. Accessibility Testing, Consulting and Technical Assistance

  • Develop plain-language template to enable any team working on web development to conduct important accessibility testing

  • Provide consulting and support for in-depth technical accessibility issues, using JAWS, NVDA, VoiceOver, etc.

  • Provide remediation guidance and prioritization support for delivery teams to ensure that larger barriers to people with disabilities are removed promptly and efficiently

  • Attend regular training sessions and events to maintain deep and advanced understanding of web accessibility best practices (W3C, WCAG, ARIA)

  • Collect feedback from teams to improve organizational effectiveness and consulting process

2. Accessibility Standards

  • Define Accessibility Standard and Roadmap for the organization, as well as levels of conformance

  • Record and report accessibility data, goals, and outcomes across programs and products including benchmarks and improvements

  • Provide fiscal year results, targets and mid-year values for KPI on Section 508 Compliance

  • Establish a successful partnership with GSA’s Section 508 Program Manager to develop digital accessibility strategies, equity goals, and implementation plans

3. Training and Development

  • Identify digital accessibility training needs and coordinate with training plans to meet those needs

  • Coordinate with appropriate support teams on training and programming for accessibility principles and techniques to enable delivery teams to gain a deeper understanding of web accessibility

  • Provide training resources for other units (i.e., accessibility and procurement, accessible documents) to ensure accessibility requirements are incorporated into all appropriate processes and workforce tools

  • Serve as an advocate and educator for Digital Accessibility across and beyond the agency, championing the effective and appropriate use of services across government

4. Support TTS core values

  • Maintain a work environment of respect, diversity, equity, inclusion, accessibility, mutual support, flexibility, collaboration, continuous learning, and commitment to customer / partner needs. Ensure all perspectives are valued and included. Uphold TTS values of inclusion, integrity, and impact.

  • Promote transparency about how decisions are made. Regularly include others in planning and decision-making.

  • Incorporate diversity, equity, inclusion, and accessibility practices into project work. Identify power dynamics within teams and with partners, respond thoughtfully, and open space equitably among team members.


Provide as much detail as possible on your resume so that we can evaluate your previous experience. Follow our guidance on creating a federal style resume.

Failure to provide required information may result in disqualification.

For each job on your resume, provide:

  • The exact dates you held each job (from month/year to month/year or “present”)
  • Number of hours per week you worked (if part time)


To qualify, you must have one (1) year of specialized experience at the next lower GS-grade (or equivalent).

UPDATED Specialized experience is defined as follows:

  • Driving accessibility improvements on cross-functional software development or technology teams to deliver a product, platform, or service.
  • Advocating for an accessible IT design approach/mindset with stakeholders and partners to strengthen team and portfolio capabilities through ongoing training, development and research.
  • Using data to help identify, communicate, measure and report progress on accessibility goals.
  • Managing equitable and accessible technology delivery and outcomes as an advocate for designing information technology (IT) tools and services to promote inclusivity and accessibility.
  • Experience evaluating the conformance of web content against the Web Content Accessibility Guidelines using axe DevTools, WAVE, Accessibility Insights, or similar tools, as well as manual testing using JAWS, NVDA, or VoiceOver.

How to Apply

Submit a complete online application prior to Tuesday, July 23rd, 2024, at 11:59 pm ET. Please fill out all applicable fields.

Click here to apply

Need Assistance in applying or have questions regarding this job opportunity, please email the TTS Talent Team at Please select “User Experience Design” to be notified about this role.

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