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Basic information

Open to U.S. citizens or nationals (residents of American Samoa and Swains Island). Subject to background check. Full information will be available on USAJOBS.

Supervisory status: Supervisory

Job title: Fraud Supervisor

Official title in USAJOBS: Supervisory IT Specialist (INFOSEC)

Number of vacancies: 1

Location: Anywhere in the U.S. (remote)

Salary range: GS-15 ($143,736 to $191,900)

Your salary, including base and locality, will be determined upon selection, dependent on your actual duty location. Please note the maximum salary available for the GS pay system is $191,900. For specific details on locality pay, please visit OPM’s Salaries & Wages page or for a salary calculator OPM’s 2024 General Schedule (GS) Salary Calculator. You can find more information in our compensation and benefits section.

Travel requirement: Occasional travel may be required up to 10%-20% per year.

Work schedule: Full time.

Appointment type: This is a permanent position.

Learn more about the benefits of working at GSA and TTS.

Role summary is the public’s one account for government, simplifying access to government benefits and services for members of the public by enabling them to reuse one secure account across government agencies, and improving the security of government systems by enabling agencies to leverage a shared technology service to provide strong authentication and identity verification services to their customers. We focus on the complexities of digital identity authentication for the public, so agencies can focus on their mission. is a FedRAMP authorized secure sign-in service created for the public to access participating government agency sites, products, and services. At its core, is both an authentication and identity verification service and is now available to all levels of government: federal, state, and local. We’re helping people access essential public services and benefits securely, privately, and seamlessly.

This opportunity is located in the Technology Transformation Services (TTS) Solutions Division’s team. The team is a remote organization and is composed of experts across product development, software engineering, cybersecurity, and platform engineering.

Key objectives

1. Lead’s anti-fraud program

  • Oversee identity fraud investigators to develop analytics products that inform identity fraud investigations.

  • Design, develop, test, and deploy cloud-based identity fraud analytics products and workflows that monitor, detect, mitigate, or prevent identity fraud.

  • Maintain existing workflows and tools used by’s cybersecurity team to monitor, detect, and investigate identity fraud.

  • Oversee identity fraud investigators to develop analytics products that inform identity fraud investigations.

  • Collaborate with cybersecurity and platform engineers to develop identity fraud monitoring and alerting solutions.

  • Support incident response.

2. Improve’s anti-fraud analytics

  • Collaborate with product and platform teams to develop cloud-based analytics tooling that improves’s anti-fraud posture while preserving user privacy.

  • Lead the design, development, and deployment of improvements to’s fraud analytics workflow or tooling.

  • Drive long-term improvement in’s cybersecurity posture by removing single points of failure, improving automation, reducing toil, or improving the fidelity of fraud analytics.

3. Support program management

  • Design, develop, test, and deploy analytics products that efficiently report identity fraud KPIs and trends.

  • Manage briefing materials for internal and external reporting of fraud KPIs and trends.

  • Identify and communicate technical, business, or program risk associated with’s anti-fraud posture.

4. Effectively collaborate with distributed, agile teams

  • Openly share knowledge and work collaboratively to integrate anti-identity fraud principles into product and engineering practices.

  • Participate in regular retrospectives and provide feedback to help improve the way the team works.

  • Maintain a work environment of respect, diversity, equity, inclusion, accessibility, mutual support, flexibility, collaboration, continuous learning, and commitment to customer / partner needs. Ensure all perspectives are valued and included. Uphold TTS values of inclusion, integrity, and impact.


Provide as much detail as possible on your resume so that we can evaluate your previous experience. Follow our guidance on creating a federal style resume.

Failure to provide required information may result in disqualification.

For each job on your resume, provide:

  • The exact dates you held each job (from month/year to month/year or “present”)
  • Number of hours per week you worked (if part time)


To qualify, you must have one (1) year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is defined as follows:

  • To be updated at a later date.

How to Apply

Get notified when this position is open for applications.

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