U.S. Digital Corps: Fellow Experience Supervisor (Design)
This job posting has closed.
Please see our other open positions.
Basic information
Open to U.S. citizens or nationals (residents of American Samoa and Swains
Island). Subject to background check. Full information
is
available on
USAJOBS.
Supervisory status: Supervisory
Job title: U.S. Digital Corps: Fellow Experience Supervisor (Design)
Official title in USAJOBS: Supervisory IT Specialist
Number of vacancies: 1
Location: Anywhere in the U.S. (remote)
Salary range: GS-14 ($122,198 to $191,900)
Your salary, including base and locality, will be determined upon selection,
dependent on your actual duty location. Please note the maximum salary available
for the GS pay system is $183,500. For specific details on locality pay, please
visit OPM’s Salaries & Wages page
or for a salary calculator
OPM’s 2023 General Schedule (GS) Salary Calculator. You can find more
information in our
compensation and benefits section.
Travel requirement:
Occasional travel may be required up to 10%-20% per year.
Work schedule:
Full time.
Appointment type:
This is a permanent position.
Learn more about the benefits of working at
GSA and
TTS.
Role summary
The U.S. Digital Corps (USDC) is a two-year fellowship for early-career technologists to launch impactful careers in public service and create a more effective, equitable government. USDC pairs early-career and highly-skilled, mission-driven software engineers, data scientists, product managers, designers, and cybersecurity specialists with top technology changemakers in the federal government to build human-centered solutions to some of our nation’s toughest challenges. Our Fellows are the engines on projects that create change in the areas of climate, healthcare, racial equity, immigration, economic recovery, and open innovation. The Digital Corps was launched in August 2021 by GSA in partnership with the White House, CISA, and OPM. USDC welcomed its second cohort of Fellows in summer of 2023 and is currently hiring for the 2024 cohort to begin work in August 2024.
Key area of focus: Fellow Management, Support & Development
A U.S. Digital Corps Fellow Supervisor directly supervises and coaches early-career technology Fellows; ensuring USDC Fellows are reaching their potential for impact. The USDC program places Fellows for 90% of their time on a high priority project at a placement agency; the remaining 10% of time is spent with the USDC Corps and is focused on coaching, learning, development, and participation in the USDC Community. Because of this structure, day to day management of Fellow’s work is done by the placement agency and each USDC Supervisor manages 15-20 Fellows within their technical area of expertise, with support structures that vary depending on the needs of the fellows. As such, the majority of 1:1 time between Supervisor and Fellow is focused on Fellow coaching, growth, and support and not activities like tasking or reviewing project work.
Each U.S. Digital Corps Supervisor is a skilled technologist in their own right and uses their discipline specific knowledge, excellence in coaching & management, and ongoing engagements with USDC Fellows to inform the design and support the delivery of the Fellow learning & development curriculum throughout the two year cohort experience. USDC Supervisors take the lead on track level (cybersecurity, data science, design, product management, and software engineering) specific programming within their domain of expertise.
A USDC Supervisor also works closely with Agency partners to ensure that Fellows receive the structures and support to be successful while on placement with their Agency - starting before the Fellow begins work, through the fellowship period, and until the final permanent offboarding transfer to the Agency occurs.
Key objectives
- Provide coaching, mentorship, and professional development opportunities; support employee wellbeing for Digital Corps Fellows
- Steward the Fellow’s personal professional development by identifying and providing appropriate training, developmental assignments, and/or support. Tailor approaches to individual as well as cohort wide needs.
- Work with individuals to identify and develop their strengths, helping Fellows pursue opportunities that enhance their talents.
- Engage regularly with your Fellows, as a Cohort group and in 1:1s, to provide mentorship and guidance, support, and help remove obstacles to their success.
- Help design and implement cohort wide and track specific virtual and in-person learning and engagement experiences during the course of the fellowship. Incorporate equity and inclusion into training, speaking events, and experiential learning opportunities.
- Constructively address situations, issues, and behaviors. Initiate difficult conversations and clearly communicate corrective actions.
- Ensure Fellows receive reasonable accommodations and that team events are accessible.
- Research & Implement feedback systems between Fellows, agency placement leads, and the PMO to inform Fellow performance measurement, agency engagement, and PMO design & strategy.
- Manage HR processes
- Support the onboarding of Fellows.
- Submit and approve timesheets and leave requests in HR Links every pay period for all direct reports.
- Conduct and document employee performance plans, mid-year, and end-of-year performance evaluations.
- Ensure U.S. Digital Corps adheres to all Pathways Recent College Graduate requirements that pertain to Fellow support, learning & development, and mentorship.
- Facilitate Fellow career ladder and service changes; specifically promotions to GS-11 & GS-12 at the appropriate times within the fellowship and conversion from excepted to career service upon completion of the Recent Graduates portion of the fellowship.
- Provide leadership in two or more of the following areas, while maintaining competence in other key discipline skills:
- Fellowship Experience Management: Design, develop, and successfully manage the end to end Fellow experience and employee lifecycle - from onboarding, to engagement/in-program support & performance management, to offboarding and conversion into permanent roles.
- Learning & Development Programming: Identify and deliver appropriate and high quality professional, technical, and government specific learning & development opportunities to support early career technologist’s learning and growth needs.
- Employee Support & Engagement: Create equitable, inclusive, accessible, engaging, and supportive teams or organizations.
- Partner Agency Management & Success: Maintain strong working relationships with partner agencies. Develop, and lead a shared support model with agency partners that ensures alignment, ongoing performance feedback, and mutual support for the Fellow during the fellowship period.
- Talent Program Operations: Design and execute processes and practices that support program consistency and quality talent outcomes.
- Support the growth & development of the U.S. Digital Corps program and build stronger values-driven practices
- Within the Fellow learning, development, and experience areas of focus:
- Research, develop, and encourage best practices.
- Create space for experimentation and iteration.
- Collaborate across roles and organizations to build strategic relationships, achieve common goals, and to resolve sensitive issues.
- Support strategic outreach activities to include college fairs, professional conference, as speaking engagements
- Promote collective success; make time for collaborative decision-making in project work; acknowledge how others’ contributions led to achievements; and create shared ownership of success, risks, and accountability.
- Uphold USDC & TTS values of inclusion, integrity, and impact. Champion diversity, equity, inclusion, and accessibility.
- Maintain a work environment of respect, diversity, equity, inclusion, accessibility, mutual support, flexibility, collaboration, continuous learning, and commitment to customer / partner needs. Incorporate diversity, equity, inclusion, and accessibility practices into project work.
- Identify power dynamics within teams and with partners, respond thoughtfully, and open space equitably among team members.
Qualifications
Provide as much detail as possible on your resume so that we can evaluate your
previous experience. Follow our
guidance on creating a federal style resume.
Failure to provide required information may result in disqualification.
For each job on your resume, provide:
- The exact dates you held each job (from month/year to month/year or “present”)
- Number of hours per week you worked (if part time)
How to Apply
This job posting has closed.
Please see our other open positions.
Basic information
Open to U.S. citizens or nationals (residents of American Samoa and Swains Island). Subject to background check. Full information is available on USAJOBS.
Supervisory status: Supervisory
Job title: U.S. Digital Corps: Fellow Experience Supervisor (Design)
Official title in USAJOBS: Supervisory IT Specialist
Number of vacancies: 1
Location: Anywhere in the U.S. (remote)
Salary range: GS-14 ($122,198 to $191,900)
Your salary, including base and locality, will be determined upon selection, dependent on your actual duty location. Please note the maximum salary available for the GS pay system is $183,500. For specific details on locality pay, please visit OPM’s Salaries & Wages page or for a salary calculator OPM’s 2023 General Schedule (GS) Salary Calculator. You can find more information in our compensation and benefits section.
Travel requirement: Occasional travel may be required up to 10%-20% per year.
Work schedule: Full time.
Appointment type: This is a permanent position.
Learn more about the benefits of working at GSA and TTS.
Role summary
The U.S. Digital Corps (USDC) is a two-year fellowship for early-career technologists to launch impactful careers in public service and create a more effective, equitable government. USDC pairs early-career and highly-skilled, mission-driven software engineers, data scientists, product managers, designers, and cybersecurity specialists with top technology changemakers in the federal government to build human-centered solutions to some of our nation’s toughest challenges. Our Fellows are the engines on projects that create change in the areas of climate, healthcare, racial equity, immigration, economic recovery, and open innovation. The Digital Corps was launched in August 2021 by GSA in partnership with the White House, CISA, and OPM. USDC welcomed its second cohort of Fellows in summer of 2023 and is currently hiring for the 2024 cohort to begin work in August 2024.
Key area of focus: Fellow Management, Support & Development
A U.S. Digital Corps Fellow Supervisor directly supervises and coaches early-career technology Fellows; ensuring USDC Fellows are reaching their potential for impact. The USDC program places Fellows for 90% of their time on a high priority project at a placement agency; the remaining 10% of time is spent with the USDC Corps and is focused on coaching, learning, development, and participation in the USDC Community. Because of this structure, day to day management of Fellow’s work is done by the placement agency and each USDC Supervisor manages 15-20 Fellows within their technical area of expertise, with support structures that vary depending on the needs of the fellows. As such, the majority of 1:1 time between Supervisor and Fellow is focused on Fellow coaching, growth, and support and not activities like tasking or reviewing project work.
Each U.S. Digital Corps Supervisor is a skilled technologist in their own right and uses their discipline specific knowledge, excellence in coaching & management, and ongoing engagements with USDC Fellows to inform the design and support the delivery of the Fellow learning & development curriculum throughout the two year cohort experience. USDC Supervisors take the lead on track level (cybersecurity, data science, design, product management, and software engineering) specific programming within their domain of expertise.
A USDC Supervisor also works closely with Agency partners to ensure that Fellows receive the structures and support to be successful while on placement with their Agency - starting before the Fellow begins work, through the fellowship period, and until the final permanent offboarding transfer to the Agency occurs.
Key objectives
- Provide coaching, mentorship, and professional development opportunities; support employee wellbeing for Digital Corps Fellows
- Steward the Fellow’s personal professional development by identifying and providing appropriate training, developmental assignments, and/or support. Tailor approaches to individual as well as cohort wide needs.
- Work with individuals to identify and develop their strengths, helping Fellows pursue opportunities that enhance their talents.
- Engage regularly with your Fellows, as a Cohort group and in 1:1s, to provide mentorship and guidance, support, and help remove obstacles to their success.
- Help design and implement cohort wide and track specific virtual and in-person learning and engagement experiences during the course of the fellowship. Incorporate equity and inclusion into training, speaking events, and experiential learning opportunities.
- Constructively address situations, issues, and behaviors. Initiate difficult conversations and clearly communicate corrective actions.
- Ensure Fellows receive reasonable accommodations and that team events are accessible.
- Research & Implement feedback systems between Fellows, agency placement leads, and the PMO to inform Fellow performance measurement, agency engagement, and PMO design & strategy.
- Manage HR processes
- Support the onboarding of Fellows.
- Submit and approve timesheets and leave requests in HR Links every pay period for all direct reports.
- Conduct and document employee performance plans, mid-year, and end-of-year performance evaluations.
- Ensure U.S. Digital Corps adheres to all Pathways Recent College Graduate requirements that pertain to Fellow support, learning & development, and mentorship.
- Facilitate Fellow career ladder and service changes; specifically promotions to GS-11 & GS-12 at the appropriate times within the fellowship and conversion from excepted to career service upon completion of the Recent Graduates portion of the fellowship.
- Provide leadership in two or more of the following areas, while maintaining competence in other key discipline skills:
- Fellowship Experience Management: Design, develop, and successfully manage the end to end Fellow experience and employee lifecycle - from onboarding, to engagement/in-program support & performance management, to offboarding and conversion into permanent roles.
- Learning & Development Programming: Identify and deliver appropriate and high quality professional, technical, and government specific learning & development opportunities to support early career technologist’s learning and growth needs.
- Employee Support & Engagement: Create equitable, inclusive, accessible, engaging, and supportive teams or organizations.
- Partner Agency Management & Success: Maintain strong working relationships with partner agencies. Develop, and lead a shared support model with agency partners that ensures alignment, ongoing performance feedback, and mutual support for the Fellow during the fellowship period.
- Talent Program Operations: Design and execute processes and practices that support program consistency and quality talent outcomes.
- Support the growth & development of the U.S. Digital Corps program and build stronger values-driven practices
- Within the Fellow learning, development, and experience areas of focus:
- Research, develop, and encourage best practices.
- Create space for experimentation and iteration.
- Collaborate across roles and organizations to build strategic relationships, achieve common goals, and to resolve sensitive issues.
- Support strategic outreach activities to include college fairs, professional conference, as speaking engagements
- Promote collective success; make time for collaborative decision-making in project work; acknowledge how others’ contributions led to achievements; and create shared ownership of success, risks, and accountability.
- Uphold USDC & TTS values of inclusion, integrity, and impact. Champion diversity, equity, inclusion, and accessibility.
- Maintain a work environment of respect, diversity, equity, inclusion, accessibility, mutual support, flexibility, collaboration, continuous learning, and commitment to customer / partner needs. Incorporate diversity, equity, inclusion, and accessibility practices into project work.
- Identify power dynamics within teams and with partners, respond thoughtfully, and open space equitably among team members.
- Within the Fellow learning, development, and experience areas of focus:
Qualifications
Provide as much detail as possible on your resume so that we can evaluate your previous experience. Follow our guidance on creating a federal style resume.
Failure to provide required information may result in disqualification.
For each job on your resume, provide:
- The exact dates you held each job (from month/year to month/year or “present”)
- Number of hours per week you worked (if part time)
